The public rules around site use and paid work.

Site use.

This site is provided so potential clients, collaborators, and interested readers can understand BaseLayer Digital's work, pricing, packages, accessibility model, and general service position. You may browse the site, share public links, and refer to public material in the ordinary way. You must not use the site in a way that interferes with its operation, misrepresents your identity, attempts to compromise the service, or misuses its content or systems.

Scope and revisions.

Custom digital work is planned, priced, and delivered to order. Unless a project-specific agreement says otherwise, quoted work covers the scope, page count, features, integrations, and revision allowance described in the accepted proposal or package route. Additional changes, late content changes, new integrations, structural changes, or repeated redesign requests may be treated as out-of-scope work and re-priced accordingly.

Bespoke work is not the same thing as buying an off-the-shelf commodity. Once time has been booked, design or development has started, or third-party setup work has been carried out, BaseLayer Digital may already have committed labour and direct costs to the project. Any cancellation, refund, or handover position therefore depends on the stage reached, the work already completed, the direct costs already incurred, and any rights that cannot lawfully be excluded.

Payment and suspension.

Project work, launch work, hosting-connected work, and ongoing amendments are provided on the basis that invoices are paid when due. Unless a different written payment term is agreed for a specific job, invoices are due within 14 calendar days. If an invoice remains unpaid after the applicable payment period, BaseLayer Digital may pause ongoing work, delay launch, withhold handover materials or credentials, and suspend managed work until cleared payment is received where the contract and the law support that action.

• Published or managed work may be suspended or withdrawn once an invoice is 14 calendar days overdue unless a different written term applies to that project.
• Launch continuation, transfers, handover files, or credentials may be withheld until cleared payment is received where lawful and contractually supported.
• Where both parties are businesses, statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998 accrues automatically from the day after the payment due date at 8 percentage points above the Bank of England base rate, without the need for a separate notice or agreement. Fixed debt-recovery costs under the same Act may also be claimed.
• Ordinary non-payment is a contractual and debt-recovery matter. Criminal language is not used for routine late payment and is reserved for actual fraud or dishonest conduct.

Client responsibilities.

The client remains responsible for the legality, accuracy, and suitability of their business, products, services, claims, content, age restrictions, permissions, and platform-account behaviour. This includes responsibility for providing lawful copy, lawful images, required notices, required rights to use submitted materials, and any sector-specific compliance needed for the client's own operation.

• The client is responsible for the truthfulness of business claims, product claims, and regulated statements published through their site.
• The client is responsible for lawful handling of restricted goods, adult material, age-gated services, health or wellness claims, and any local or sector-specific obligations that apply to their own activity.
• The client is responsible for complying with the terms of the builder, host, payment provider, booking provider, app marketplace, or other service chosen for the project unless BaseLayer Digital has expressly agreed in writing to manage that compliance layer.

Third-party platforms and search systems.

Some projects are delivered on third-party builder platforms or rely on third-party integrations such as payment tools, booking systems, ecommerce engines, analytics suites, messaging services, plugins, apps, or marketplace extensions. Those services operate under their own rules, infrastructure, uptime, moderation, pricing, and enforcement decisions. BaseLayer Digital does not control those external systems and is not legally responsible for outages, policy shifts, platform regressions, ranking decisions, or account actions imposed by the provider.

The live BaseLayer Digital site is delivered through Cloudflare as a third-party hosting, CDN, caching, and security layer. Search engines, Google Search Console, and comparable webmaster tools are also outside direct editorial control. Crawling, indexing, snippet generation, ranking, traffic reporting, and search-console visibility are influenced by third-party systems and are not guaranteed outcomes promised by BaseLayer Digital.

The BaseLayer accessibility engine is not assumed to be available on managed builder platforms unless that capability is explicitly included in a project scope. Where a builder or integration limits the final feature set, that limitation belongs to the third-party environment rather than to a public promise made by BaseLayer Digital.

Restricted and refused work.

BaseLayer Digital may decline, suspend, or terminate work where a project would require unlawful, deceptive, unsafe, age-inappropriate, or policy-breaching implementation. This includes work involving unlawful goods or services, misleading claims, unsafe flows, non-compliant adult material, age-restricted selling without proper controls, or other content or functionality that would create avoidable legal or platform-risk exposure.

Where an online service, product category, community feature, or content model triggers additional compliance duties under applicable law, including duties that may arise under the Online Safety Act or under platform/provider rules, the client remains responsible for those duties unless BaseLayer Digital has expressly agreed in writing to provide a specific compliance service. BaseLayer Digital provides digital build and support work, not a general legal guarantee that the client's operation is lawful in every market or platform.

Accessibility engine licence.

Personal use of the accessibility engine for an individual's own direct needs is intended to remain free. Business, enterprise, organisational, institutional, agency, or public-body deployment requires a paid licence. The one-time purchase model is tied to the licensed company entity and does not travel freely outside that entity or its verified group scope.

• The paid licence is for commercial or organisational use only. It does not cover private personal use.
• The licence is attached to the named licensed company entity. It may not be transferred, sold, or assigned to any other entity.
• If the licensed entity is dissolved, merged into or replaced by a different legal entity, or materially reconstituted, the licence does not carry over and a new licence is required.
• The licence does not extend to parent, subsidiary, or affiliated entities unless the commercial agreement for that licence explicitly states otherwise.